Recommended Practices and Additional Notes 39 Troubleshooting Tips The following sections are designed to assist you in resolving issues commonly encountered when using the Integration Manager. Deleted Task Still Exists in Web TimeSheet after Update If you have deleted a task in Microsoft Project and the corresponding task has not been deleted in Web TimeSheet after an update, verify that the task is not selected on any users’ timesheets.  If the task has been selected on a user’s timesheet, Web TimeSheet prevents the task from being deleted, even if no time has been entered against it.  Have the user select another task or delete the timesheet row and then save the timesheet.  Update Web TimeSheet using the Integration Manager again and the task should be deleted from Web TimeSheet.  If the problem persists, contact Replicon’s Customer Support team as detailed in Contacting Support on page 6. Task Work Values Change when New Assignment Added using MSP API If you add an assignment using Web TimeSheet Integration Manager for MS Project Server, MS Project Server's application programming interface, your resulting Task Work field in Web TimeSheet will be differ- ent than if you added the assignment manually. This occurs because manual entry uses this formula: Task Duration = Task Work / (8 * Number of resources assigned to task) So, in this case, Task Duration is updated. Whereas, MSP Server API uses this formula: Task Work = Task Duration * 8 * Number of resources assigned to task So, in this case, Task Work is updated.