Recommended Practices and Additional Notes 29 • Do not name the externally linked task with the same name as a task present at the same level in the main project.  If the externally linked task has the same task name as another task, only one of the tasks will be transferred to Web TimeSheet, as Web TimeSheet does not allow two tasks of the same name at the same level.  The task which appears first in Microsoft Project is the one that is transferred to Web TimeSheet.  As a result, when transferring data back to Microsoft Project: • If the externally linked task appears first in Microsoft Project, it is the one that is transferred to Web TimeSheet.  When transferring data back to Microsoft Project, both tasks of the same name are deleted from within the project. • If the externally linked task appears second inMicrosoft Project, the original task is the one that is transferred to Web TimeSheet.  When transferring data back to Microsoft Project, the externally linked task will be deleted from Microsoft Project, but the original task will remain intact. Notes on Transferring Time Data with Web TimeSheet Billing Rates Selected Within Web TimeSheet, users can select a billing rate when entering time against a task.  However, when transferring time entries from Web TimeSheet, Microsoft Project does not support transfer of the associated billing rates.  If you are tracking costs for the project in Microsoft Project, it is important to note that the Web TimeSheet billing rates will not be reflected in the cost data.  However, the Integration Manager does support mapping of Web TimeSheet values to the Microsoft Project Resource Standard Rate, which can be used for cost tracking purposes, if desired. Additionally, Web TimeSheet allows users to select more than one rate when entering time against a task. When these time entries are transferred, the total of all hours entered for the task, regardless of the billing rate selected, will be transferred to Microsoft Project.  For example, if 5 hours are entered against Task 1 using the Project Manager rate and 3 hours are entered against Task 1 using the Administration rate, 8 hours will be transferred to Microsoft Project for Task 1. Troubleshooting Tips The following sections are designed to assist you in resolving issues commonly encountered when using the Integration Manager. Deleted Task Still Exists in Web TimeSheet after Update If you have deleted a task in Microsoft Project and the corresponding task has not been deleted in Web TimeSheet after an update, verify that the task is not selected on any users’ timesheets.  If the task has been selected on a user’s timesheet, Web TimeSheet prevents the task from being deleted, even if no time has been entered against it.  Have the user select another task or delete the timesheet row and then save the timesheet.  Update Web TimeSheet using the Integration Manager again and the task should be deleted from within Web TimeSheet.  If the problem persists, contact Replicon’s Customer Support team as detailed in Contacting Support on page 6.